Q&A

• What are the different payment options available?
• I have a discount code, does it work on all garments?

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• Can I select a different delivery address to my registered address?
• How can I see that I’ve paid with a bonus voucher?
• Can I see my order on My Account?
• Can I change the payment method on the order I’ve placed?

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• Give clothes a long life
• What happend to size 146 and 152?
• Laundry guide
• Is my jacket from Polarn O. Pyret waterproof?

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• Do you dispatch part deliveries?
• Which delivery options do I have?
• Can I change the delivery address for my order once it's been placed?
• Is it possible to enter another delivery address at the checkout?

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• Withdrawal & exchange
• Which rules apply to complaints?

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• I can’t see my active bonus voucher in the checkout?
• How do I opt out of newsletters via email and text message?
• How do I create login details?
• What do I do if I can’t login?

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